I haven’t hooked up my own water or electricity for nearly six years. I kept moving in with people who had already taken care of that sort of thing; once, notably, my parents. Moving into the new place, we defaulted to Ben setting up the utilities because he’s used these companies before, which doesn’t necessarily make sense but can be explained, like most things, with the law of inertia. But it worked out that I had a day off and Ben had to work, so I made the two shockingly easy calls to get set up. When I called the water company, the answering service asked me to say “Main Menu” if I preferred English, or it would allow me to Press 1 if I wanted to use my “touch-tone phone.” There was also an optional faxing service.
I am glad that I did this. I feel I now have a much deeper understanding of the median age and technological knowledge of the average citizen of Louisville or, at least, the median age and technological knowledge of the average water company customer.